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Our story is the same as others! We are out $1400.00 because we booked and paid in advance for a stay in Fla. on labor Day weekend. We arrived to find out that our reservation also had been cancelled three days prior, and supposedly thru hotelbeds.com!! What?? who...
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#536017
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HotelMode.Com is a SCAM! They will take your reservation and book it with the hotel to keep up the appearance of a reservation. Then on the last day to cancel the reservation w/out penalty, they will cancel reservaton directly with the hotel and keep your money. ...
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#523979
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When I was searching for a room for my wedding night back in March 2014, I came across this HotelMode website. What was going to cost me close to $1000 for two nights at the Shangri-La Vancouver, only cost $650 through HotelMode. I did a basic search of the company...
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Anonymous
Casey

Yes my reservation was also cancelled and rebooked for 2 instead of 3 ppl. We needed to book another room to accommodate 3 of us (we paid for 3ppl.) When I contacted hotel mod...

#520591
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I verified my reservation with The Breakers in Palm Beach prior to our arrival .Three days before we arrived after my verification Hotel Mode called and cancelled our reservation.When we got to the Breakers we not only had to pay a second time , but the Breakers...
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Anonymous
Anonymous

We booked a week in BC months ago with "John" at Hotelmode.com. Two nice hotels. We called and confirmed all was in order a few weeks ago and hotels confirmed. Just arrived at...

#517351
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Three days prior to leaving for Las Vegas I discovered my hotel reservations were cancelled by Hotelmode for our stay at Vdara. Two suites for four nights prepaid at almost $1700. I re-booked the rooms directly with Vdara and paid once again. I Attempted to contact...
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#516320
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Took all out phone calls while making reservations. Find out the night before they cancelled our reservation the night before going. Arrived at hotel and was given a hard time but try reinstated the reservations as we assured them we never cancelled. Tried to teach...
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#515830
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Made reservation for Fontainebleau Hotel Miami Beach back in May 2014 for a July 12th stay (1 night). It was a birthday gift to my daughter who was turning 21...!!! OMG...she was sooooooo excited....!!!! I even printed the reservation on a decorated paper with...
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Anonymous
Anonymous

Hotelmode has over $4000 of my money. They emailed the Ritz Carlton in San Fran and cancelled my reservations 2 days before my arrival. Thank goodness the Ritz figured it ou...

Anonymous
Anonymous

Same thing just happened to me with them. I just called Amex to dispute the bill. How can people get away with this stuff????

#510045
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I booked a hotel through hotelMode for May 28 through June 1st. When I arrived at the hotel, I was told my reservation was cancelled via HotelMode! It came as quite a shock to me considering I had already paid 1149 to HotelMode and did not receive an notification that...
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Anonymous
Anonymous

These are the same crooks that ran 1800 hotels in Florida. Amazing that they are still getting away with criminal business practices.

#496782
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On January 16th, 2014 we made a hotel reservation with hotelmode.com. The reservation was for the Paris hotel in Las Vegas, NV. The reservation was for a stay scheduled from May 5th to May 9th, 2014. I called the hotel to confirm the reservation prior to our arrival....
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#491065
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I will make it simple they stole my money and you can contact them at all they want to talk by email,the only way you will talk to somebody if you booking a room and leaving your name and number and I tried lying by saying my name was so and so and I still having got a...
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Anonymous
Anonymous

If you haven't received a refund contact the better business bureau of New York

#489937
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Hotelmode - Review about Unapproved Reservation Cancellation from Stuart, Nebraska

Hotelmode
#514039
My reservation for the shore hotel in Santa Monica was cancelled by them the week before I arrived. I had prepaid the entire amount. All attempts to contact them (over 50) by phone and email were unsuccessful. There is no direct way to contact them as you CAN ONLY leave a message. I paid them over $1800. Complete scam!
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Cancelled Reservation Review

Hotelmode
#508879
Hotelmode cancelled my $4000 Reservation 2 days before my trip No one will answer the phone No one will return my emails It is all bad! I found out from the hotel That my reservations were cancelled What a disaster
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